What are two valid options for uploading a core file from a node that is running ONTAP 9.12.1 software to NetApp for analysis? (Choose two.)

There are two primary methods for uploading a core file from an ONTAP node to NetApp support. The automated method uses the system node autosupport invoke-core-upload command. This command specifically triggers an AutoSupport message to upload a saved core dump file directly to NetApp. The manual method involves accessing the node's root volume, typically via a CIFS share on the node management LIF (e.g., \\node-mgmt-lif\c$). The administrator can then navigate to the /etc/crash/ directory, download the core file to a local workstation, and manually upload it to NetApp's support portal at upload.netapp.com.

A. system node autosupport invoke -diagnostic: This command sends a comprehensive set of diagnostic logs and configuration data, but it does not trigger the upload of a large core dump file.

C. Download via Service Processor Infrastructure (SPI) and upload to upload.netapp.com: The Service Processor (SP) is an out-of-band management controller and does not provide a mechanism to download large files like core dumps from the ONTAP file system.

1. NetApp ONTAP 9.12.1 Commands: Manual Page Reference, system node autosupport invoke-core-upload section.

Quote: "The system node autosupport invoke-core-upload command invokes an AutoSupport message to upload a saved core dump file to a specified destination." This directly supports option D as the designated command for this task.

2. NetApp Knowledge Base, Article ID: 1012532, "How to trigger an AutoSupport to upload a core file" (Requires NetApp Support Site login).

Reference: This article details the procedure for using the system node autosupport invoke-core-upload -node -core-filename command to initiate the upload of a specific core file, confirming option D.

3. NetApp Knowledge Base, Article ID: 1013890, "How to manually collect a core file from a node" (Requires NetApp Support Site login).

Reference: This document outlines the manual process: "Connect to the node's root volume via the node-mgmt LIF using CIFS... The core files are located in the /etc/crash directory." It then instructs the user to upload the retrieved file to NetApp's upload site, confirming option B.