OMNISTUDIO-CONSULTANT practice question 8 of 25
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the…
Choose your answer, then check it against the explanation.
A company needs to create a process that allows call center admins to retrieve all open cases that
have a case type of "network issue" and submit the case data "as-is" to a back-office system for
validation in batch on a daily basis. Once the cases have been submitted, the process should trigger
an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
Question 8 of 25
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