Which is a delivery support function?

A core purpose of a P3O is to provide delivery support to projects, programmes, and portfolios. Reporting portfolio performance through management dashboards is a fundamental delivery support service. It falls under the 'Management Information and Reporting' function, which enables effective governance and decision-making by providing a clear, consolidated view of progress, risks, and issues. This information is crucial for senior management to steer the portfolio and ensure successful delivery of strategic objectives. This service acts as the 'single source of the truth' for performance data.

B. Train and coach PPM staff: This is a Centre of Excellence (CoE) function focused on developing organizational capability and competency, rather than providing direct support to in-flight delivery activities.
C. Provide a flexible resource pool: This is a strategic resource management function. While it supports delivery, reporting is a more universal and fundamental information-based delivery support service found in all P3O models.
D. Develop standard processes for producing Business Cases: This is a Centre of Excellence (CoE) function. It involves creating standards, methods, and templates to ensure consistency, not direct support for project execution.

AXELOS. (2013). Portfolio

Programme and Project Offices (P3O). TSO (The Stationery Office).

Chapter 2

Section 2.4.2

Delivery Support Functions: This section lists "Tracking and reporting" and "Information management" as key delivery support functions. Management dashboards are a primary tool for these functions.

Chapter 2

Table 2.1

P3O functions and services: This table explicitly lists "Management dashboards" as a service under the "Governance

Accountability and Scrutiny" and "Management Information (MI) and Reporting" functions. In contrast

it lists "Development of standards and methods" and "Training and development" under the "Consultancy and Centre of Excellence" function

confirming options B and D are incorrect.