During a project closure meeting, stakeholders did not agree that the project achieved the expected results. Which of the following documents should…

The project charter is the foundational document that formally authorizes the project's existence. It provides a high-level overview of the project's objectives, key deliverables, and, crucially, the success criteria. When stakeholders dispute whether the expected results have been achieved during project closure, the charter serves as the authoritative agreement established at the project's outset. It is the primary document to consult to compare the final outcomes against the originally defined and approved measures of success.

A. Work breakdown structure: This document decomposes the project scope into deliverables and work packages; it details what work is to be done, not the business objectives or success criteria.

C. Quality plan: This document defines the quality standards and metrics for the project's deliverables, which is only one aspect of the overall project success.

D. Solution design: This document outlines the technical specifications and architecture of the final product; it describes how the solution is built, not the high-level goals it was meant to achieve.

1. CompTIA. (2022). The Official CompTIA Project+ Student Guide (Exam PK0-005). Section 2-2

"Develop a Project Charter

" describes the charter as containing key project deliverables

high-level requirements

and project approval requirements (success criteria)

which are used to determine if the project is successful.

2. University of Wisconsin-Madison

Office of the CIO. (n.d.). Project Management Toolkit: Project Charter. In the section "What is a Project Charter?"

the document states the charter includes "Success criteria: How will we know the project is successful?" This confirms its role as the reference for judging project success.

3. Project Management Institute. (2021). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition. Section 2.2.1

"Project Charter

" explains that the charter documents high-level project information

including measurable project objectives and related success criteria

which link the project to the strategic objectives of the organization.