A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the…

When flows and processes fail, Salesforce sends error emails based on the Automation Settings configuration. The default behavior often sends these to the LastModifiedBy user. Option C correctly identifies that changing the "Send Process or Flow Error Email" setting to "Apex Exception Email Recipients" will redirect all automation error emails away from individual users (including the deactivated consultant) to a centralized list of administrators, solving the immediate problem while maintaining error visibility.

A: Custom metadata types cannot reference user fields like LastModifiedBy, making this technically impossible. B: Email logs don't show which automations are configured to send errors to specific users. D: Flow Interviews are read-only records and LastModifiedBy cannot be updated via Data Loader.

- Salesforce Help: "Configure Your Org's Automation Settings" - Process Automation Settings section

- Salesforce Developer Documentation: "Flow Interview Object Reference" - Read-only characteristics

- Salesforce Setup Guide: "Apex Exception Email" - Configuration and usage

- Salesforce Admin Guide: "Custom Metadata Types" - Supported field types and limitations

- Salesforce Data Loader Guide: "System Fields" - Restrictions on updating system fields