PMI-DASSM practice question 19 of 25

The Kaizen feedback loop can be summarized as:

Full set: 193 questions
Answer options
A: Plan, Do, Monitor, Study
B: Study, Act, React, Demo
C: Plan, Implement, Demo, Study
D: Plan, Do, Study, Act Correct answer
Correct Answer:
D. Plan, Do, Study, Act
Explanation

The Kaizen (Deming) feedback cycle that underpins continuous improvement is Plan-Do-Study-Act (PDSA). Teams plan a change, do (implement) it, study the results, and act by adopting or abandoning the change, thereby closing the learning loop.

Why Incorrect

A. “Monitor” replaces “Study”; not the standard Deming/Kaizen wording.
B. Sequence and verbs do not match the recognized PDSA model.
C. “Implement” and “Demo” deviate from the established Kaizen terminology.

References

1. Liker, J.K. “The Toyota Way”, McGraw-Hill, 2004, pp. 241–242 (Kaizen and PDSA).

2. Ambler, S.W. & Lines, M. “Choose Your WoW!”, PMI Press, 2020, p. 376 (Kaizen continuous-improvement loop).

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