PSM-1 practice question 26 of 35

The IT manager asks a Development Team for a status report describing the progress throughout the Sprint. The Development Team asks the Scrum Master for advice. The Scrum Master should: (Choose the best answer)

Full set: 298 questions
Answer options
A:

A. Talk to the IT manager and explain that progress in Scrum comes from inspecting an Increment at the Sprint Review.

Correct answer
B:

B. Tell the Development Team to figure it out themselves.

C:

C. Tell the Development Team to fit the report into the Sprint Backlog.

D:

D. Create and deliver the report to the manager herself. E. Ask the Product Owner to send the manager the report.

Correct Answer:
A. A. Talk to the IT manager and explain that progress in Scrum comes from inspecting an Increment at the Sprint Review.
Explanation

The Scrum Master is a servant-leader and coach for the Scrum Team and the wider organization. Their role includes coaching stakeholders, like the IT manager, on Scrum theory and practice. Progress in Scrum is not measured by traditional status reports but by the delivery of a valuable, usable Increment at the end of each Sprint. The Scrum Master should educate the manager on this principle, guiding them to attend the Sprint Review for a transparent inspection of progress. This protects the Development Team from distractions and reinforces Scrum's empirical nature.

Why Incorrect

B. This is unhelpful and abdicates the Scrum Master's responsibility to coach the team and remove impediments, which includes shielding them from external interruptions.
C. The Sprint Backlog is a plan for the Developers to create the Increment. Adding external administrative tasks detracts from their focus on delivering value.
D. The Scrum Master does not perform administrative tasks like writing reports for the team. They are a coach and facilitator, not a project manager.
E. The Product Owner is accountable for maximizing product value, not for creating progress reports for management. This request is outside their role.

References

1. Schwaber, K., & Sutherland, J. (2020). The Scrum Guide. Scrum.org. p. 6. (The Scrum Master serves the organization by "Helping employees and stakeholders understand and enact an empirical approach for complex work.")

2. Schwaber, K., & Sutherland, J. (2020). The Scrum Guide. Scrum.org. p. 10. ("The purpose of the Sprint Review is to inspect the outcome of the Sprint and determine future adaptations.")

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