An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to…

The requirement is to create one immediate task and one scheduled task based on an opportunity record update. Both Process Builder and Workflow Rules are declarative automation tools capable of fulfilling this entire requirement independently. Each tool can be configured with criteria (e.g., Opportunity Stage = 'Closed Won') and can execute both immediate actions (create the first task) and time-dependent/scheduled actions (create the second task after 60 days). As both are valid tools for this scenario, they are the correct answers.

C. Field Update: This is an action that can be executed by an automation tool like Process Builder or a Workflow Rule; it is not a standalone automation tool itself and does not create task records.

D. Outbound Message: This is an action used to send information to an external system. It is irrelevant for creating internal Salesforce tasks as required by the scenario.

1. Salesforce Help, "Choose the Right Automation Tool": This official guide compares Salesforce automation tools. It describes both Workflow Rules and Process Builder as tools that can be triggered by record changes to automate processes. It states, "A workflow rule is the main container for a set of workflow instructions," and "Process Builder helps you automate business processes...by using a convenient graphical representation." This establishes both as distinct, capable tools for this scenario.

2. Salesforce Help, "Workflow Actions": This document explicitly lists the actions available for Workflow Rules, which include "Tasks" and "Time-Dependent Workflow Actions." This confirms a single Workflow Rule can create an immediate task and a scheduled task. (Document ID: sf.workflowactions.htm).

3. Salesforce Help, "Process Actions": This documentation details the actions available in Process Builder. The "Create a Record" action can be used to create a new Task record. The documentation on "Scheduled Actions" confirms that Process Builder can execute actions at a future date, fulfilling the 60-day requirement. (Document ID: sf.processcreationactions.htm).