SIAMP practice question 1 of 15
What is unlikely to be included in the outline business case for NEWGEN?
Full set: 56 questionsOutline Business Case Components: An outline business case typically includes the boundaries of responsibilities, measurements of benefits, and proposed future services. The business case should provide a clear justification for the initiative, detailing expected benefits, costs, risks, and impact on the organization. Boundaries of Responsibilities: This section defines who is responsible for what aspects of the project, ensuring clear accountability and delineation of duties. Measurements of Benefits: This part outlines how the success of the project will be measured, detailing the specific benefits that the project aims to achieve and how these benefits will be quantified. Proposed Future Services: This section describes the new or improved services that will be offered as a result of the project, giving stakeholders an understanding of what to expect. Procedures from Internal Providers: Procedures from internal providers typically relate to operational details and specific processes rather than the strategic or high-level overview provided in a business case. The focus in the business case is on the what and why, rather than the detailed how, which is more relevant in procedural documentation.
Reference: SIAM Professional Body of Knowledge (BoK), Chapter on Business Case Development ITIL 4: Direct, Plan and Improve (DPI), Section on Business Cases
Keep practicing
Take the free SIAMP practice test
Ten exam-style questions with answers and explanations, plus the exam facts and study guides.
More questions
Other SIAMP practice questions
- Question 2The planning for NEWGEN has started - ZYXS will be the service integrator - OUTSCO will p…
- Question 3ZYX has decided on their SIAM strategy and appointed SIAMRUS as the service integrator. T…
- Question 4ZYX has gathered information about their current services. The CEO wants to keep up the m…
- Question 5What best describes ZYX's strategic drivers for transitioning to a SIAM model?
- Question 6The SIAM Project Board has decided that the service integrator will be external. The exte…
- Question 7ZYXH is the head office of the ZYX corporation, with responsibility for corporate strateg…
