SIAMP practice question 12 of 15

ZYXS has been appointed as the service integrator The CIO of ZYX would like to disband the IT Steering Group. She wants the former Product…

ZYXS has been appointed as the service integrator The CIO of ZYX would like to disband the IT Steering Group. She wants the former Product Development Forum to be expected to include representatives from every provider. This new body will be known as the Services Steering Group (SSG). The responsibilities of the SSG will include approving the design and funding for new products and services and the supporting architectures, setting policies for related governance, and considering new technologies that can assist with achieving the goals of the ZYX corporate strategy. The SSG will be chaired by the ZYXS IT Director. The representatives of the SSG must be empowered to take decisions on behalf of their organizations What type of structural element is this steering group*?

Answer options

A: Service design forum

B: Strategic governance board Correct answer

C: Tactical governance board

D: Working group

Correct Answer:

B. Strategic governance board

Explanation

SSG Responsibilities: The SSG is responsible for approving the design and funding for new products and services, setting policies for related governance, and considering new technologies to achieve corporate strategy goals. Strategic Nature: These responsibilities are strategic in nature, focusing on high-level decision-making, long-term planning, and alignment with corporate strategy. The board’s role is to provide strategic direction and oversight for the SIAM ecosystem. Empowerment and Decision-Making: The representatives in the SSG must be empowered to make decisions on behalf of their organizations, indicating a high level of authority and responsibility. Structural Element: Given its role and responsibilities, the SSG is best categorized as a strategic governance board, providing direction and governance at the highest level.
Reference: SIAM Professional Body of Knowledge (BoK), Chapter on Governance Structures ITIL 4: Direct, Plan and Improve (DPI), Section on Governance

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