SP-SAFE-PRACTITIONER practice question 7 of 35

Which factor helps unlock the intrinsic motivation of knowledge workers?

Full set: 269 questions
Answer options
A: Pay-for-performance
B: Autonomy Correct answer
C: Parallel development
D: Team performance incentives
Correct Answer:
B. Autonomy
Explanation

SAFe Principle #8, "Unlock the intrinsic motivation of knowledge workers," emphasizes creating an environment of mutual influence. This is achieved by providing autonomy and purpose, minimizing constraints, and decentralizing decision-making. Autonomy gives knowledge workers the freedom to innovate and manage their own work, which is a powerful intrinsic motivator. This approach, supported by research from figures like Daniel Pink, leads to higher levels of engagement and better outcomes than traditional extrinsic reward systems.

Why Incorrect

A. Pay-for-performance is an extrinsic motivator, which can be counterproductive for creative or cognitive work, potentially reducing intrinsic motivation.
C. Parallel development is a technical strategy for executing work concurrently; it is not a direct factor in psychological motivation.
D. Team performance incentives are extrinsic rewards. While team-based, they still focus on "if-then" compensation rather than intrinsic drivers like purpose or mastery.

References

Scaled Agile, Inc. (2023). "SAFe Principle #8 - Unlock the intrinsic motivation of knowledge workers". Scaled Agile Framework. Retrieved from https://www.scaledagileframework.com/unlock-the-intrinsic-motivation-of-knowledge-workers/. The article states, "Create an environment of mutual influence... Provide autonomy and purpose, minimize constraints..."

Pink, D. H. (2009). Drive: The Surprising Truth About What Motivates Us. This work, cited by SAFe, identifies autonomy, mastery, and purpose as the three pillars of intrinsic motivation for 21st-century work.

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