As a Senior HR Professional you often need to advice management on how best to communicate with employees. One approach you recommend for manager is…

Answer option A is correct.

The open-door policy invites employees to share their concerns, questions, and interact with

decision makers.

Answer option D is incorrect. Department staff meetings are good, but that's not the description in

this instance.

Answer option B is incorrect. Management by walking around was publicized by Tom Peters in his

book, In Search of Excellence. It provides management interaction and support of employee's goals.

Answer option C is incorrect. Brown-bag lunches are informal lunch meetings usually to learn about

a topic, to hear from senior management, or to learn about a new company goal.

Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.

Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification

Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.

Chapter: Employee and Labor Relations

Objective: Employee Relations