An accounting journal upload fails because several lines contain ledger accounts that are inactive for the accounting date. What should the preparer do?

When an accounting journal upload (typically processed via an Enterprise Interface Builder or EIB) fails due to validation errors such as inactive ledger accounts, the standard remediation process in Workday is to correct the erroneous data in the spreadsheet template and resubmit the upload. Workday validates journal lines against the accounting date; if a ledger account is inactive on that date, the transaction is rejected. Correcting the specific invalid ledger accounts ensures the journal passes validation without altering unrelated financial configurations.

A. Changing the company currency does not resolve ledger account inactivity and alters fundamental company configuration inappropriately.
B. Closing the accounting period prevents any new journals from being posted, which contradicts the goal of uploading the journal.
D. Removing all worktags would likely cause further validation failures, as many ledger accounts require specific worktags (e.g., Cost Center) to post successfully.

Workday Administrator Guide: Record to Report -> Financial Accounting -> Create Accounting Journals -> EIB Journal Uploads.

Workday Administrator Guide: Record to Report -> Financial Accounting -> Ledger Account Configuration and Inactivation.