How many apps and risk attributes can be monitored using Zscaler’s Shadow IT and Data Discovery feature?

Zscaler's Shadow IT Discovery feature, part of its Cloud App Control, provides visibility into unsanctioned cloud applications used by employees. It leverages Zscaler's extensive cloud application database to identify traffic and assess risk. According to Zscaler documentation, the platform can discover over 100,000 known applications and services. Each application is assigned a risk index score based on an analysis of over 200 different attributes, such as the provider's security certifications, data policies, and location.

A. These numbers are significantly lower than the actual capabilities of the Zscaler platform for Shadow IT discovery.

B. These figures underrepresent the number of applications and risk attributes that Zscaler's Cloud App Control can monitor.

C. While closer, these numbers are still substantially less than the documented capacity of the Zscaler service.

1. Zscaler. (2023). Solution Brief: Shadow IT Discovery. "Discover over 100,000 known apps and services... Score risk based on over 200 attributes."

2. Zscaler Help Portal. (n.d.). About the Cloud App Risk Index. Retrieved from help.zscaler.com. "The Zscaler service provides a cloud app risk index for each application. The risk index is a score from 1 to 5 (1 is the highest risk)... The risk index is calculated based on a number of factors..." (While not giving the exact number of attributes, it describes the mechanism supported by the figures in the solution brief).

3. Zscaler Help Portal. (n.d.). About Shadow IT Report. Retrieved from help.zscaler.com. This document describes the reporting functionality that visualizes the discovered apps and their associated risks, which are based on the extensive database of apps and attributes.