Your customer acquired SCORM content from a third-party training provider and imported it into Learning Cloud. They found errors in the material…

The "Replace" functionality in Oracle Learning for SCORM content is designed for minor updates to the content file itself, not for changes to its fundamental structure or metadata. If the new version of the SCORM package has a different manifest identifier or other significant metadata changes, the system treats it as a completely new piece of content. Therefore, the existing learning item cannot be simply replaced with the new file; a new learning item must be created and the old one retired.

A. The Convert feature: This tool is used to migrate legacy learning items to the current format, not for updating versions of existing SCORM content.

B. The Replace feature will allow a straight course replacement: This is incorrect because the feature does not support replacement when core metadata in the SCORM manifest has been altered.

C. Metadata is not updated or replaced in the catalog: While true that the old metadata isn't overwritten, the primary reason is that the replace action itself is disallowed due to the metadata mismatch.

1. Oracle Cloud Applications, Human Capital Management, Implementing Learning, 24B, "Import and Manage SCORM and AICC Content". The section on updating content specifies that to replace content, the new file must be structurally identical to the original. It notes that if the manifest identifier changes, you must create a new course.

2. Oracle Customer Connect, "How to update SCORM content in Oracle Learning Cloud (Doc ID 2732018.1)", Last updated: 23-NOV-2023. This support document clarifies, "If the structure of the content has changed, for example, the number of scoreable objects, then you cannot replace the content. You will need to create a new course..."