1Z0-342 practice question 22 of 25

Which three statements are true regarding the Customer Account Overview mobile application?

Answer options

A: You may add Promise messages/comments for specific customers from your local device which automatically update the EnterpriseOne system.

B: To ensure that your mobile applications are searching for and returning the correct data, you must verify that the Search Type processing option on the Defaults tab of the Customer Master program (PO3013) Is set with the correct search type. The mobile applications will return only those address book numbers that use the search type defined in this processing option. Correct answer

C: You may add customer contact information to your local device. Correct answer

D: The Customer Account Overview Is only available on IOS devices and Is not compatible with Android devices.

E: Not all customer Information available in the base software Is available In the mobile applications. Correct answer

Correct Answer:

B. To ensure that your mobile applications are searching for and returning the correct data, you must verify that the Search Type processing option on the Defaults tab of the Customer Master program (PO3013) Is set with the correct search type. The mobile applications will return only those address book numbers that use the search type defined in this processing option.; C. You may add customer contact information to your local device.; E. Not all customer Information available in the base software Is available In the mobile applications.

Explanation

The Customer Account Overview mobile application in JD Edwards EnterpriseOne provides a stream-lined, mobile-friendly subset of core customer information designed for mobile device access. First, to ensure correct data retrieval, administrators must configure the Search Type processing option on the Defaults tab of the Customer Master program (P03013), as the app filters records according to this setting. Second, users can seamlessly export customer contact information directly into their local device contacts. Third, because mobile apps are designed for quick field access, not all detailed customer information available in the desktop base software is presented.

Why Incorrect

Option A: Users can view existing promise messages, but adding or updating new promise records is not supported in the overview application.
Option D: The Customer Account Overview application is fully supported on both iOS and Android platforms via the EnterpriseOne mobile architecture.

References

1. Oracle Documentation, "JD Edwards EnterpriseOne Mobile Applications Implementation Guide," Mobile Customer Account Overview Setup.

2. Oracle Solution Library, "Customer Master (P03013) Processing Options for Mobile Applications," Doc ID 1618210.1.

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