Avaya Aura Device Services (AADS) must be paired with which other Avaya Aura product to provide services?

Avaya Aura® Device Services (AADS) is fundamentally dependent on System Manager (SMGR) for its operation and ability to provide services. AADS is administered exclusively through SMGR, and it synchronizes all essential configuration data—including user profiles, device settings, application details, and security certificates—directly from the SMGR database. Without this essential pairing and data synchronization from System Manager, AADS cannot generate the dynamic configurations required by endpoints and is therefore unable to provide any of its core services, such as device enrollment, configuration, or contact services.

A. Media Server (MS): Media Server provides media resources like announcements and tones; it does not have a direct functional pairing with AADS for device configuration services.

C. Communication Manager (CM): While AADS may use data that originates in Communication Manager (e.g., contact lists), this data is synchronized via System Manager, which is the primary integration point.

D. Session Manager (SM): Session Manager is the SIP registrar for endpoints. While endpoints configured by AADS register with SM, AADS itself does not directly pair with SM to function. AADS's service is a prerequisite for the endpoint's interaction with SM.

1. Avaya Aura® Device Services Documentation, "Administering Avaya Aura® Device Services", Release 8.1, May 2021.

Page 10, Chapter 1: Introduction: "Avaya Aura® Device Services uses the Avaya Aura® System Manager as the single point of administration for all configuration data." This statement establishes the mandatory administrative and data-sourcing relationship between AADS and SMGR.

2. Avaya Aura® Device Services Documentation, "Deploying Avaya Aura® Device Services", Release 8.1, May 2021.

Page 16, Chapter 2: Pre-deployment tasks, Section: System Manager configuration: This section details the mandatory steps of adding AADS as a managed element within System Manager and configuring the trust relationship, without which AADS cannot operate. The document states, "You must add Avaya Aura® Device Services as a managed element in System Manager."

3. Avaya Aura® Solution Description, Release 8.1, November 2020.

Page 25, Chapter: Avaya Aura Core Components, Section: Avaya Aura Device Services: The description of AADS consistently highlights its role in centralizing device management and notes that its configuration data is sourced from System Manager. This reinforces that SMGR is the essential component AADS is paired with to obtain the data needed to provide its services.