BAP18 practice question 7 of 10
A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit…
Full set: 40 questionsA company has decided to change one of its financial Key Performance indicators (KPIs). It has
traditionally measured profit through its gross profit margin, however, it now wishes to measure It
through it Return on Capital Employed (ROCE).
The following activities are on the consensus Business Activity Model (BAM)
a) Take control action
b) Monitor performance targets
c) Define performance targets.
d) Define target customers
Which of these would the event 'amend KPI’ affect?
Correct Answer:
C. b, c and d.
Explanation
Activity b, Monitor performance targets, is affected because the company is changing their performance indicator and will need to monitor how it is performing. Activity c, Define performance targets, is affected because the company needs to set a new performance target for the KPI. Activity d, Define target customers, is also affected because the company will need to define what customers they are targeting with the amended KPI and whether or not it is having a positive impact on their business.
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