CAD practice question 7 of 35

What field type would you select if you want to query records from another table on a form?

Full set: 264 questions
Answer options
A: Use the Reference field type. Correct answer
B: Use the Phone Number field type.
C: Use the String field type.
D: Use the Date field type.
Correct Answer:
A. Use the Reference field type.
Explanation

In ServiceNow, a Reference field establishes a relationship to another table by storing the sysid of a record in that table and displaying its display value. When added to a form, the field automatically produces a slush-bucket or auto-complete lookup so users can query and select records from the referenced table. No other field type enables live querying of another table in this manner; Phone Number, String, and Date merely capture literal values, not foreign-key links.

Why Incorrect

B. Phone Number fields hold formatted telephone data; they do not point to external tables.
C. String fields store free-text; they lack foreign-key functionality to query other tables.
D. Date fields capture date/time values only; they cannot reference or retrieve external records.

References

1. ServiceNow Product Documentation - “System Dictionary: Field Types – Reference,” Quebec release, docs.servicenow.com → Platform > Foundation Data > Tables and Columns > Reference fields (para. 1-3).

2. ServiceNow Developer Site – “Create a Reference field,” Module: Data Model - Tables, Section “How Reference fields work” (steps 1-2, example walkthrough).

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