CAD practice question 15 of 35
Which actions can a Business Rule take without scripting?
Full set: 264 questionsIf the Advanced checkbox on a Business Rule is left cleared, the platform presents the “Actions” interface rather than the script field. In this basic-rule interface the only two operations ServiceNow allows are:
1. Set one or more field values on the current record.
2. Show an informational, warning, or error message to the user. Any other operation—querying other records, writing to the system log, or generating an event—requires GlideRecord, gs.log(), gs.eventQueue(), or similar scripting APIs, which are available only when Advanced is selected. Therefore, the single valid, script-free combination is “Set field values and add message”.
A. Querying the database needs GlideRecord scripting; impossible in the non-advanced interface.
C. Writing to the system log requires gs.log()/gs.info() scripting; not available without Advanced.
D. Generating events needs gs.eventQueue scripting APIs; cannot be configured from the basic Actions interface.
1. ServiceNow Product Documentation, “Business rules – Create or edit a business rule”, San Diego release, section ‘Advanced check box’, paragraph 3: “When Advanced is not selected, a business rule can only set field values or add a message.”
2. ServiceNow Fundamentals Participant Guide (Rome), Module 6 “Process Automation”, p. 262: “Basic Business Rules (Advanced = false) are limited to two actions: Set Field Values and Add Message.”
3. ServiceNow Developer Site, Article “Business Rule Scripting”, heading ‘When to use scripting’, note 1: “Operations such as database queries, event generation, or logging require script and therefore the Advanced option.”
Keep practicing
Take the free CAD practice test
Ten exam-style questions with answers and explanations, plus the exam facts and study guides.
More questions
Other CAD practice questions
- Question 1Which options are strategies for debugging client-side scripts? Choose 2 answers
- Question 2Which of the following is a good practice for adding instructions to a form?
- Question 3Identify characteristic(s) of a Record Producer. Choose 3 answers
- Question 4Exportitem table is extended from Item table with the additional column of ItemCountry ad…
- Question 5Which one of the following is the fastest way to create and configure a Record Producer?
- Question 6On what part of the ServiceNow instance, would you find the option to Impersonate User?
