CASM practice question 3 of 10

How does the Agile Service Manager serve the Team?

Full set: 40 questions
Answer options
A: Ensuring the Team is customer-focused
B: Writing clear user stories
C: Removing impediments to their progress Correct answer
D: All of the above
Correct Answer:
C. Removing impediments to their progress
Explanation

The Agile Service Manager primarily serves the team by removing impediments that block progress and ensuring smooth delivery. Let’s assess the options:
A . Incorrect. While customer focus is important, this responsibility lies with the Product Owner or similar roles, not primarily the Agile Service Manager.
B . Incorrect. Writing user stories is a responsibility of the Product Owner or team members, not the Agile Service Manager.
C . Correct. The Agile Service Manager supports the team by identifying and eliminating obstacles to ensure their progress and efficiency.
D . Incorrect. While some aspects are relevant, only C accurately reflects the primary role of an Agile Service Manager.
Reference: Scrum Guide 2020: Role of the Scrum Master in removing impediments.

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