How does the Agile Service Manager serve the Team?

The Agile Service Manager primarily serves the team by removing impediments that block progress

and ensuring smooth delivery. Let’s assess the options:

A . Incorrect. While customer focus is important, this responsibility lies with the Product Owner or

similar roles, not primarily the Agile Service Manager.

B . Incorrect. Writing user stories is a responsibility of the Product Owner or team members, not the

Agile Service Manager.

C . Correct. The Agile Service Manager supports the team by identifying and eliminating obstacles to

ensure their progress and efficiency.

D . Incorrect. While some aspects are relevant, only C accurately reflects the primary role of an Agile

Service Manager.

Reference:

Scrum Guide 2020: Role of the Scrum Master in removing impediments.