CASM practice question 2 of 10

Who should select the automation tools to do a job?

Full set: 40 questions
Answer options
A: The Agile Service Management Team
B: Agile Practice Owner
C: Those with the most knowledge of the job Correct answer
D: Site Reliability Engineer
Correct Answer:
C. Those with the most knowledge of the job
Explanation

The selection of automation tools should be made by those with deep knowledge of the job, as they understand the specific requirements and nuances of the task.
A . Incorrect. The Agile Service Management Team supports automation efforts but may not have the technical expertise to select specific tools.
B . Incorrect. The Agile Practice Owner ensures alignment with goals but does not typically choose tools.
C . Correct. Those familiar with the job requirements are best suited to select the appropriate tools.
D . Incorrect. While Site Reliability Engineers may contribute, they are not the only ones qualified to select tools.
Reference: DevOps practices: Collaborative tool selection. ITIL 4: Importance of domain expertise in automation decisions. Thank you for your visit.

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