A company finalized the implementation of a new, corporate-wide database. After nearly three months of operation, the solution is repeatedly…

Root cause analysis is a technique that involves identifying and addressing the underlying causes of a

problem or an issue, rather than the symptoms or the effects. Root cause analysis can help the BA to

identify the solution limitations, which are the internal factors that prevent the solution from

delivering its full business value. By finding and eliminating the root causes of the problem, the BA

can improve the quality and performance of the solution, and prevent the problem from recurring.

The other options are not the best techniques for identifying the solution limitations, as they are

more focused on identifying and managing the external factors that affect the solution, such as risks,

stakeholders, criteria, or rules. Reference: Task: Assessing Solution Limitations, CBAP / CCBA Certified

Business Analysis Study Guide, 2nd Edition, BABOK Guide