The change management strategy was completed and implemented on time; however, while the technical aspect of the change appears to be successfully…

When stakeholders struggle to adopt, the problem often lies in insufficient preparation through

learning and development. ACMP highlights the importance of equipping employees with the skills,

knowledge, and behaviors to operate effectively in the new environment. While communications

raise awareness, they do not ensure ability. Sustainability strategies help maintain adoption once

achieved, and benefit realization measures outcomes after adoption. Revisiting the learning and

development strategy addresses capability gaps that hinder adoption.

(Reference: ACMP Standard, Process Group 3 – Learning and Development Plan; Ensure stakeholders

are equipped to adopt change successfully.)