When a person hears the words being said to him/her, but does not receive the message of the words, it is called

Passive listening occurs when a person hears the words being said but does not fully process or

receive the message behind those words. This type of listening involves a lack of engagement with

the speaker and often results in missing key points or failing to understand the intended message. In

contrast to active listening, where the listener actively engages with the speaker's words and tries to

understand the meaning, passive listening is superficial and often ineffective in communication.