What sequential steps should you follow when trying to settle a contract dispute with a contractor?

The correct sequence for resolving contract disputes follows a structured approach:

Negotiations: Direct discussions to resolve the issue informally.

Mediation: Involves a neutral third party to facilitate resolution.

Arbitration: A binding or non-binding legal process to settle the dispute.

Litigation: Taking legal action as a last resort.

Why the other options are incorrect:

(A) Mediation is not the first step; negotiations should come first.

(B) Arbitration should come before litigation.

(D) Mediation should precede arbitration for an amicable resolution​.