What is the name of the Scheduled job that runs daily for normalization?

The "Discovery Model Normalization" is the specific, out-of-the-box scheduled job that runs daily to perform the normalization process in ServiceNow Software Asset Management (SAM). This job queries for discovery models that have a normalization status of 'New', 'Match Not Found', or 'Publisher Not Normalized'. It then compares these records against the ServiceNow Content Library to standardize the publisher, product, and version information. This is a critical, foundational process for accurate software reconciliation and license compliance.

A. Create a Software Normalization: This is not the name of a scheduled job. It describes an action or a process but does not correspond to an actual automated job in the system.

B. Software Installation Normalization: The normalization process operates on Discovery Models (cmdbsamswdiscoverymodel), which are created from software installations, not directly on the installation records themselves.

C. Software Model Cleanup: This is a separate maintenance job responsible for removing orphaned or unused software models, not for the primary data standardization (normalization) process.

1. ServiceNow Product Documentation: "The Discovery Model Normalization scheduled job runs daily to normalize all discovery models that are not normalized."

Source: ServiceNow Product Documentation

"Normalization process

" Software Asset Management.

2. ServiceNow Product Documentation: "Discovery Model Normalization: Scheduled job that runs daily to normalize all discovery models that are not normalized."

Source: ServiceNow Product Documentation

"Components installed with Software Asset Management

" Software Asset Management.