Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

License metrics such as 'Per User' and 'Per Named User' directly tie a software usage right to an individual. To manage and demonstrate compliance for these entitlements within ServiceNow Software Asset Management (SAM), an explicit 'allocation' is required. An allocation is a record that formally assigns a license from an entitlement to a specific user record in the system. This process is fundamental for tracking consumption against the total number of purchased rights and is a prerequisite for the reconciliation process to accurately determine the compliance position for these user-centric metrics.

A. Per Core: This is a capacity-based metric calculated by counting the processor cores on the hardware where the software runs. It does not involve assigning a license to a person or device.
C. Per Named Device: This metric also requires allocations. However, the allocation is to a specific device (Configuration Item) rather than a user. Given the options, 'Per User' and 'Per Named User' are the most direct and common examples of metrics requiring user allocations.
E. Per Core (with CAL): The primary 'Per Core' component is capacity-based. While the associated Client Access Licenses (CALs) would require user or device allocations, the core metric itself does not.
F. Per Application Instance: Compliance is determined by counting the number of software installations discovered. This metric does not require allocation to a specific user or device.
G. Named User Plus: This is a vendor-specific (Oracle) implementation of a named user license. 'Per Named User' is the more general and fundamental metric type, making it a better choice.

1. ServiceNow Product Documentation - Software license metrics: "For user-based and device-based licenses

you can allocate a license to a specific user or device." This statement directly supports that metrics like 'Per User' (B)

'Per Named User' (D)

and 'Per Named Device' (C) require allocations. Metrics like 'Per Core' are reconciled based on CI attributes.

2. ServiceNow Product Documentation - Manage software license allocations: "You can allocate a user or a device to a software license to track the number of used licenses... The reconciliation process uses allocation data to identify the compliance status of a software model." This confirms that allocations are a key input to the compliance calculation for specific metric types.

3. ServiceNow Product Documentation - Software asset management entitlements: "For some entitlements

such as user or device-based licenses

you can allocate a right to a specific user or device." This section reinforces that the allocation concept is tied specifically to user and device-based license metrics.