CIS-SPM practice question 12 of 25

A checklist item record provides a name and what other element?

Full set: 112 questions

Domain Agile and SAFe Management

Answer options
A: Short description field.
B: Status field.
C: Percent complete field.
D: Complete field. Correct answer
Correct Answer:
D. Complete field.
Explanation

A checklist item record (syschecklistitem) in ServiceNow is fundamentally composed of two key elements. The first is the name field, which is a string that holds the descriptive text for the to-do item. The second is the complete field, which is a boolean (True/False) data type. In the user interface, this complete field is rendered as a checkbox. When a user marks an item as done, the value of the complete field is set to true. This simple structure provides a clear, binary status for each item on the list.

Why Incorrect

A. Short description field: The name field itself serves as the description for the checklist item; a separate short description field is not a standard element on the record.
B. Status field: Checklist items track completion with a simple boolean complete field (done/not done), not a more complex, multi-state status field.
C. Percent complete field: This field is typically associated with larger work items like tasks or projects, not with individual, binary (complete/incomplete) checklist items.

References

1. ServiceNow Product Documentation - Checklists: The official documentation describes the functionality of checklists, stating, "Each item in the checklist has a check box that you can select to mark the item complete." This directly implies a completion field.

Source: ServiceNow Product Documentation, "Checklists," Vancouver Release.

2. ServiceNow Developer Documentation - Tables & Columns: An examination of the system dictionary for the syschecklistitem table confirms its structure. The table's default columns include name (Type: String) and complete (Type: True/False), which validates the correct answer.

Source: ServiceNow Developer Site, "Tables & Columns" module for the syschecklistitem table.

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