CSQE practice question 6 of 25

A company uses a feature rating system with the following values. 1 = Completely dissatisfied 2 = Somewhat dissatisfied 3 = Neither satisfied nor dissatisfied 4 = Somewhat satisfied 5 = Completely satisfied This rating system is based on what type of measurement scale?

Full set: 175 questions
Answer options
A: Nominal
B: Ordinal Correct answer
C: Interval
D: Ratio
Correct Answer:
B. Ordinal
Explanation

The feature rating system described (1 = Completely dissatisfied, 2 = Somewhat dissatisfied, 3 = Neither satisfied nor dissatisfied, 4 = Somewhat satisfied, 5 = Completely satisfied) is based on an ordinal measurement scale. Ordinal scales categorize data into distinct groups that have a meaningful order or ranking, but the intervals between the ranks are not necessarily equal. In this case, the ratings provide a rank order of satisfaction levels.

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