When a team is defining a software metrics program, which of the following steps must be taken first?

Setting Goals: Before data can be effectively collected and utilized, it’s essential to have clear goals. This ensures that the data collection process is aligned with the organization's objectives. Importance of Goals: Establishing the data collection goal ensures that the team collects relevant and meaningful data, which can be analyzed to improve processes and products. Sequential Process: After setting goals, the team can then determine what specific data to collect, how to collect it, and which metrics to report. This ensures a systematic approach to metrics program development.