EXPERIENCE-CLOUD-CONSULTANT Practice Questions

To set up a site and gather their customers’ communication p

, CK should create a

Lightning Bolt solution with a template and a login flow to gather the preferences. A Lightning Bolt

solution is a package that contains an industry-specific template, theme, flows, apps, and

components that can be used to create an Experience Cloud site. CK can create a Lightning Bolt

solution that includes a template with the required pages and branding for its customers’ site. CK can

also include a login flow in the Lightning Bolt solution, which is a flow that runs when a user logs in to

the site. CK can use the login flow to collect the customers’ communication preferences and store

them in Salesforce.

To use standard profiles in an experience, the step that is required is to enable the “Allow using

standard external profiles for self-registration, user creation, and login” option in Setup. A profile is a

collection of settings and permissions that determine what users can see and do in Experience Cloud.

Standard profiles are predefined profiles that come with Salesforce and cannot be edited or deleted.

To use standard profiles for external users in an experience, you need to enable the “Allow using

standard external profiles for self-registration, user creation, and login” option in Setup, which gives

you access to use standard profiles such as Customer Community User or Partner Community User.

Two Salesforce recommendations for setting up partner roles in large orgs are B and C. Partner roles

are roles that are assigned to partner users who access your Experience Cloud site through a partner

account. A partner account is an account that has the Is Partner checkbox enabled. To set up partner

roles, you should create them in a separate branch in your Role Hierarchy, which allows you to isolate

partner data from internal data and control partner visibility and access. You should also grant

partner users access to the partner account using a Sharing Rule, which allows you to share records

owned by internal users with partner users based on criteria that you define.

A prerequisite for creating a user that has a Partner Community license is to enable the account as a

partner account. To do this, you need to have the ‘’Enable as Partner’’ action on the Account page

layout. This will allow you to convert an existing account or create a new account as a partner

account.

Three permissions that are included for a delegated administrator are A, D, and E. A delegated

administrator is a user who has limited administrative privileges to perform certain user

management tasks on behalf of an administrator. A delegated administrator can create and edit

external user records, generate new passwords for external users, and manage permission sets for

external users on their account. A delegated administrator cannot manage object access or add

external users to multiple accounts.

To simplify topics but keep articles that have been assigned to the topics, you need to merge similar

topics in Content Management. This will allow you to combine two or more topics into one and

update the articles that have been assigned to the merged topics.

When building an HR help desk app using Experience Cloud, you need to consider some points, such

as:

HR user profile is not only available in Employee Cloud with Employee permission set license. HR

user profile is a standard profile that can be used with any user license type that supports Experience

Cloud access.

In order to protect employee privacy, the HR help desk app does not need to be created in a different

org than the main org. You can use sharing settings and permissions to control who can access what

data in your org.

In order to leverage organizational structure, the HR help app must be created in the main org. This

will allow you to use role hierarchy and public groups to share data based on your org structure.

HR user profile is not only available in Enterprise and Performance Editions with HR permission set

license. HR user profile is available in any edition that supports Experience Cloud.

To create Experience Cloud users, you need to add them to an account as contact records. Then, you

can enable them as Experience Cloud users and assign them a user license and profile.

Financial Services Community permission set license is a license type that allows users to access

Financial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance

Agent Portal Lightning template is a template that is designed for insurance agents who need to

manage their leads, opportunities, policies, claims, and referrals. These two features are available for

DR to implement a solution involving insurance agent persona.

The limitation that the consultant should consider related to sharing and visibility for the Customer

Community license type is A. The Customer Community license type is a license type that allows

external users to access your Experience Cloud site through a customer account. Customer

Community users have limited access and visibility to data in your Salesforce org, and they cannot

use roles or sharing rules to share records. To share records with Customer Community users, you

need to use Sharing Sets, which are features that allow you to share records based on common

account or contact fields.