Allen is creating a script to populate the customer's details. He needs to display the total due from the previous month's bill and the present…

When dealing with billing amounts passed as string values in a script, the correct approach is to convert the string values to numbers and then add them using a Dynamic Number variable. This ensures that the values are treated as numerical data, allowing for accurate addition and calculations. Using a Dynamic Number variable after conversion from string to number is the best practice for handling and manipulating numerical data within a script. Reference: Genesys Cloud CX Scripting Variables and Data Types Documentation​​​.