Your customer experienced some problems caused by outdated HPE Superdome Flex firmware. Which update method should they use to avoid these issues in…

HPE Smart Update Manager (SUM) is the primary, officially recommended tool for comprehensive firmware and software updates on HPE Superdome Flex servers. It is specifically designed to handle complex update scenarios, including those involving critical components like HPE Persistent Memory. SUM orchestrates the update process by managing dependencies between the RMC, UEFI, I/O firmware, and other components. This orchestrated approach ensures updates are applied in the correct order and to compatible versions, which is the most reliable method to prevent the issues caused by outdated firmware.

A. HPE OneView manages firmware baselines and initiates updates, but it relies on HPE SUM as the underlying engine for the actual deployment on Superdome Flex.

B. While the RMC CLI can be used to update firmware, it is a manual method. HPE SUM provides a more robust, automated, and dependency-aware process to avoid errors.

C. This option is imprecise. HPE OneView is used for managing firmware compliance through server profiles, but HPE SUM is the tool that executes the complex update tasks.

1. HPE Superdome Flex Server Software and Firmware Update Guide (a00045621enw

Edition 13

October 2021):

Page 7

"Introduction": "HPE recommends that you use HPE Smart Update Manager (SUM) to update the firmware and software on your HPE Superdome Flex server. SUM is a tool for installing and updating firmware and software on HPE Superdome Flex servers... SUM works with the RMC to update the firmware."

Page 18

"Updating HPE Persistent Memory firmware": This section explicitly details the procedure using HPE Smart Update Manager (SUM)

confirming it is the correct tool for this specific

critical component.

2. HPE OneView 6.5 for HPE Superdome Flex User Guide (a00118634enus

Edition 2

December 2021):

Page 101

"Firmware updates": "HPE OneView works with Smart Update Manager (SUM) to manage firmware on HPE Superdome Flex servers. You can use HPE OneView to manage and apply firmware baselines to servers by using server profiles." This clarifies that OneView is a management layer that utilizes SUM for execution.