IIA-CHAL-QISA practice question 13 of 25

Which of the following statements is true regarding the management-by-objectives method?

Full set: 150 questions
Answer options
A: Management by objectives is most helpful in organizations that have rapid changes
B: Management by objectives is most helpful in mechanistic organizations with rigidly defined tasks.
C: Management by objectives helps organizations to keep employees motivated. Correct answer
D: Management by objectives helps organizations to distinguish clearly strategic goals from operational goals
Correct Answer:
C. Management by objectives helps organizations to keep employees motivated.
Explanation

Management by Objectives (MBO) is a strategic management model that aims to improve organizational performance by defining clear objectives agreed upon by both management and employees. A core principle of MBO is participative goal-setting. This involvement gives employees a sense of ownership and control over their work, which is a powerful motivator. By setting specific, measurable, and time-bound goals and receiving regular feedback, employees are more engaged and committed to achieving them. This process directly links individual performance to organizational goals, enhancing job satisfaction and intrinsic motivation.

Why Incorrect

A. MBO is less effective in rapidly changing environments because the established objectives can quickly become irrelevant, requiring constant, difficult adjustments.
B. MBO's emphasis on employee participation and autonomy is often incompatible with the rigid, top-down structure of mechanistic organizations.
D. While MBO cascades strategic goals into operational ones, its primary purpose is to align efforts and motivate employees, not simply to distinguish between goal types.

References

1. Drucker, P. F. (1954). The Practice of Management. Harper & Row. In Chapter 11, "Management by Objectives and Self-Control," Drucker posits that MBO shifts the focus from being controlled by a boss to being driven by self-control and performance objectives, which fosters greater motivation and commitment.

2. Rodgers, R., & Hunter, J. E. (1991). A meta-analysis of the effectiveness of management by objectives. Journal of Applied Psychology, 76(2), 322–336. This meta-analysis empirically demonstrates that when MBO is implemented with high levels of management commitment (a proxy for a motivational environment), productivity gains are significant, averaging 56%. This supports the link between the MBO process and motivated performance. (https://doi.org/10.1037/0021-9010.76.2.322)

3. Carroll, S. J., & Tosi, H. L. (1973). Management by Objectives: Applications and Research. Macmillan. In Chapter 4, "A Model of the MBO Process," the authors detail how goal clarity, participation in goal setting, and feedback—all core components of MBO—are critical variables that positively influence employee effort and performance, which are direct outcomes of motivation.

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