A company plans to implement Dynamics 365 finance and operations apps. The company wants to integrate Microsoft Teams with these applications. Which three platforms support Microsoft Teams integration? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

The integration between Dynamics 365 finance and operations apps and Microsoft Teams is facilitated by several core Microsoft cloud platforms. Microsoft Dataverse is the fundamental data platform that enables the connection and synchronization between finance and operations apps and Teams. Power BI is used to embed analytical workspaces and reports containing finance and operations data directly into Teams channels for collaborative analysis and decision-making. Finally, SharePoint Online serves as the underlying platform for all file storage and document management within Teams, meaning any documents attached to records and shared from finance and operations apps are stored and managed in SharePoint.

A. Dynamics 365 Commerce: This is a specific finance and operations application that utilizes the Teams integration, not a foundational platform that supports it.
D. Dynamics 365 Customer Engagement (on-premises): The modern, cloud-native integration between Dynamics 365 and Microsoft Teams is designed for online applications and relies on cloud services not available to on-premises deployments.

1. Microsoft Dataverse: Microsoft Learn. (2023). Microsoft Teams integration with finance and operations apps. "The integration between Microsoft Teams and finance and operations apps depends on Microsoft Power Platform. The integration provides a connection between the two apps through the Dataverse platform." [learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/user-interface/teams-integration#overview]

2. Power BI: Microsoft Learn. (2024). Embed Power BI content in Microsoft Teams. "With the Power BI tab for Microsoft Teams, you can embed interactive Power BI content directly in Microsoft Teams channels, chats, and meetings." This capability is used to share and collaborate on analytics derived from finance and operations data. [learn.microsoft.com/en-us/power-bi/collaborate-share/service-embed-report-microsoft-teams]

3. SharePoint Online: Microsoft Learn. (2024). Overview of Teams and SharePoint integration. "For every team in Microsoft Teams, a SharePoint site is created... The Files tab in each standard channel is connected to a folder in the default document library of the team's SharePoint site." This confirms SharePoint's role in managing files shared via the integration. [learn.microsoft.com/en-us/sharepoint/teams-sharepoint-integration]