MBP18 practice question 7 of 10
The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this…
Choose your answer, then check it against the explanation.
The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He
needs to take and confirm customer details in this ordering process. As part of this, he enters the
customer details onto a system.
What does the entry of the customer’s name, address and contact number represent?
Question 7 of 10
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