MBP18 practice question 7 of 10

The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system. What does the entry of the customer’s name, address and contact number represent?

Full set: 40 questions
Answer options
A: Event
B: Process
C: Step in a task
D: Task in process
Correct Answer:
A Thank you for your visit.
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