MBP18 Practice Questions

A classic car racing club has regular race days. A business analyst has produced a series of 'to-be' business process models, showing re-designed tasks and process improvements these redesigned tasks and processes include: - Monitor race positions The real-time display of race positions and lap times. - Inspect cars Cars need to comply with racing regulations and experts are required to inspect cars both before and after a race - Restrict access to the cars and the pits needs to be restricted to selected people and these access restrictions need to be enforced - Comply with data protection legislation. All proposed record management systems must comply with government regulation concerning data storage and access. Which of these is a functional requirement of an IT solution?

A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services. Which model would support this approach to building a process map?

The product enquiry process of a company is under investigation. The current process is an follows: 1. Take customer details: Name and address of the enquirer and preferred customer payment method. 2. Confirm stock availability: Check the computer system to see if the product required are in stock. 3. Confirm delivery date, Check with outbound logistics, the likely delivery data of the in-stock products to the price not being acceptable to the customer. 4. Go ahead with order: Place order for enquirers who have accepted the price and delivery date. What approach to improving business processes would bring an immediate improvement in this process?

LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back’s cash machine has sufficient money. The money for the cash machine has to be from the back’s cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause the cash machine to jam. LIoyd has the check the machine’s cash levels and place an order for new notes by 3pm for delivery the following working day. Which is the BEST performance measure for the task Maintain cash machine level’s?

A company has the following issue to consider: a) The way staff interact with customers b) The image it wishes to portray c) The price of competing products. c) The margin that it aims to make. Which of these SHOULD be reflected in its value proposition?

A local authority has declared that crime statistics will be publish every month, summarizing crimes in the are a. An additional report will be provided it a major including has been recorded by the police in that month. To fulfill this requirement, the policies performance team has initiated a process requiring all police units to send in detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication. Required by the local authority. The statistics will be approved by the police board before released for publication. From the perspective of the police force, what would be considered a) an external event and b) internal event?

The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system. What does the entry of the customer’s name, address and contact number represent?

A new project has been commissioned within an organisation's finance department. The assigned business analyst has decided to produce a functional view model to help him understand the department's work-Modeling the functional view of the finance department is advantageous, as it does which of the following ?

Freddie's Sandwich Shop makes sandwiches to order, using the finest locally sourced ingredients. Freddie gets his bread from Country Bakes and the fillings for his sandwiches from Belle View Farms. Freddie's local approach has proved popular and many people now get their lunch from his shop. rather than from a branch of Wholegram Foods, which used to be the town's most popular sandwich shop. Freddie is expanding his business to provide catering for local organisations and has just won a contract to provide sandwich lunches for UK Systems Limited, the local headquarters of a highly successful computer company. However, Freddie is worried about the poor wheat harvest and the effect this might have on the cost of his bread. He has also heard that UK Systems Limited has lost a valuable contract to an overseas competitor In Harmon's organisational model, which of the following would provide inputs to internal processes?

An organisation has an internal core IT section that delivers the infrastructure service to meet business demand. Application management is delegated to individual branches, which are located workwide. However, these application have to take into account infrastructure constraints. On the recommendation of the business analyst, the IT director proposed a standard approach to business process documentation. What will be then MAIN benefit of this approach to the organization?