MBP18 practice question 3 of 10
The product enquiry process of a company is under investigation. The current process is an follows: 1. Take customer details: Name and address of the…
Choose your answer, then check it against the explanation.
The product enquiry process of a company is under investigation. The current process is an follows:
1. Take customer details: Name and address of the enquirer and preferred customer payment
method.
2. Confirm stock availability: Check the computer system to see if the product required are in stock.
3. Confirm delivery date, Check with outbound logistics, the likely delivery data of the in-stock
products to the price not being acceptable to the customer.
4. Go ahead with order: Place order for enquirers who have accepted the price and delivery date.
What approach to improving business processes would bring an immediate improvement in this
process?
Question 3 of 10
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