A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new…

In a RACI (Responsible, Accountable, Consulted, Informed) matrix, the 'Responsible' role is assigned to the individuals or groups who perform the work and execute the tasks. The scenario states that the technical staff will "write and code the requirements" and the testing team will "test the new functionality." These are the hands-on activities required to complete the project deliverables. Therefore, the technical and testing teams are responsible for these tasks.

A. Accountable refers to the single individual with ultimate ownership for the task's completion, often a manager or project lead, not the team doing the work.
B. Consult refers to stakeholders who provide input or expertise; the teams here are executing the work, not just providing advice.
D. Inform refers to stakeholders who are kept up-to-date on progress; these teams are active participants, not passive recipients of information.

1. Project Management Institute. (2017). The PMI Guide to Business Analysis. Section 3.2, Identify Stakeholders. Project Management Institute. "Responsible. The person or people who will perform the work." (p. 58).

2. Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (6th ed.). Section 9.1, Plan Resource Management. Project Management Institute. "Responsible. Those who do the work to achieve the task." (p. 317).