What is one practice used to understand the problem space during the discover phase of Design Thinking?

Personas are fictional characters that represent the different user types within a targeted

demographic, attitude, and/or behavior set that might use a product or service1. They are one of the

practices used to understand the problem space during the discover phase of Design Thinking, as

they help design thinkers empathize with the users and their needs, goals, and pain

points2. Personas also help define the problem statement in a human-centered manner and guide

the ideation and prototyping phases2. Reference: Personas, Design Thinking