An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity…

Within Cisco Unity Connection call handlers, the "caller input settings" section determines whether

callers can transfer out of the current call handler and potentially to other destinations. This section

allows you to configure:

Transfer Keys: Defines specific keys callers can press to initiate transfers

Transfer Destinations: Determines where calls can be transferred (extensions, other call handlers,

voicemail, etc.)

Reference:

Cisco Unity Connection Administration Guide: Look for the "caller input settings" and "call handler

configuration" sections, which should outline how to enable and configure caller-initiated transfers.