When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with…

Cisco Unified Attendant Console Advanced (CUACA) integrates with Cisco Unified Communications

Manager (UCM) to provide advanced call handling features for attendants. CUACA communicates

directly with the Cisco CallManager Service for core call routing, call control, and call state

information.

Cisco CTI Manager Service: While CTI (Computer Telephony Integration) plays a role in CUACA

interactions, the core communication happens through the CallManager Service.

Cisco DirSync Service: This service synchronizes directory information between UCM and other

systems, but it's not directly involved in CUACA communication.

Cisco TAPS Service: TAPS (Telephony Application Programming Services) provides a development

framework for UCM, not core call routing functionalities used by CUACA.