500-443 practice question 5 of 15
ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did not engage for any of the calls. The CVP logs did…
Choose your answer, then check it against the explanation.
ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did
not engage for any of the calls. The CVP logs did not show any pieces of evidence that PCS requests
had been made for the Caller. What is the first thing that should be verified as part of
troubleshooting in this scenario?
Question 5 of 15
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