500-443 practice question 6 of 15

What are two stock or customized views that are available for the CUIC reports? (Choose two.)

Full set: 60 questions
Answer options
A: HTML View
B: XML View
C: Gantt View
D: Pie Chart View Correct answer
E: Bar Chart View Correct answer
Correct Answer:
D. Pie Chart View; E. Bar Chart View
Explanation

In Cisco Unified Intelligence Center (CUIC), users can create customized views to visualize report data effectively. When configuring a Chart view for a report, administrators and users can select from several standard chart types, including Pie Chart and Bar Chart views. These graphical representations allow for quick analysis of contact center metrics, complementing the standard Grid and Gauge view options available in the report viewer.

Why Incorrect

A: HTML is an export or permalink format for rendering report data externally, not a configurable view type within the CUIC report viewer itself. B: XML is used for data export and API integration via permalinks, rather than being a visual report view within the CUIC interface. C: Gantt charts are used for project scheduling and are not a supported chart view type in CUIC reporting.

References

1. Cisco Systems, Inc. "Cisco Unified Intelligence Center User Guide, Release 12.0(1)." Chapter: Report Views (Grid, Chart, and Gauge).

2. Cisco Systems, Inc. "Cisco Unified Intelligence Center Report Customization Guide, Release 12.0(1)." Chapter: Creating and Modifying Chart Views (Pie, Bar, Line, Column).

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