The process of evaluating results against established expectations is:

 Definition of Performance Appraisal:

Performance appraisal is a systematic process where employee performance is evaluated against

pre-established expectations, such as goals, competencies, and job responsibilities.

 Why Performance Appraisal is Correct:

It provides a structured approach to assess results, offer feedback, and identify areas for

improvement or recognition. This process directly compares outcomes to expectations.

 Eliminating Incorrect Options:

A . Gap analysis: Focuses on identifying gaps between current and desired performance at an

organizational or process level.

B . Job analysis: Analyzes job duties, not employee performance.

D . Multirotor feedback: Refers to a feedback process involving multiple sources but does not

inherently evaluate results against expectations.

 International HR Reference:

ISO 30414: Encourages structured performance evaluation systems.

SHRM Performance Management Resources: Best practices for appraisals.