BUSINESS-ANALYST practice question 20 of 35

A business analyst (BA) at Northern Trail Outfitters (NTO) is assigned to a project to help revamp n process. The current process used by the sales…

Choose your answer, then check it against the explanation.

A business analyst (BA) at Northern Trail Outfitters (NTO) is assigned to a project to help revamp n process. The current process used by the sales team is different than the process outlined in NTO’s documentation. Which step should the BA take first?
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Question 20 of 35

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