CBAP practice question 24 of 35

A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow…

Choose your answer, then check it against the explanation.

A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations. Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time. The BA was able to complete requirements elicitation activities in a short period of time. Which type of elicitation approach did the BA use?

Answer options

Correct Answer:

Explanation

A collaborative approach is a type of elicitation approach that involves working with multiple

stakeholders simultaneously to elicit, analyze, and validate requirements. A collaborative approach

can help to complete requirements elicitation activities in a short period of time, as it can:

Reduce the number of individual meetings and interviews that need to be conducted

Increase the quality and quantity of information that can be gathered from different perspectives

and sources

Enhance the communication and understanding among the stakeholders and the BA

Promote the consensus and agreement on the requirements and the solution scope

Identify and resolve any conflicts, issues, or gaps in the requirements

Some examples of collaborative elicitation techniques are:

Requirements workshops: A structured and facilitated session that brings together a group of

stakeholders to elicit, analyze, and prioritize requirements

Brainstorming: A technique that generates a large number of ideas or solutions from a group of

stakeholders in a creative and spontaneous manner

Focus groups: A technique that collects the opinions, p

References

, and feedback of a group of

stakeholders on a specific topic or issue

Prototyping: A technique that creates a simplified or partial version of the solution to elicit,

demonstrate, and validate requirements

The other options are not correct because they are not types of elicitation approaches, but rather

techniques that can be used within an elicitation approach. An experiment is a technique that tests a

hypothesis or an assumption by observing the results of a controlled or simulated scenario. An

estimation is a technique that approximates the size, cost, duration, or effort of a project or a

solution. A research is a technique that collects and analyzes information from existing sources, such

as documents, reports, databases, etc.

Reference:

[BABOK Guide v3], Section 4.2: Conduct Elicitation, p. 100-101

Types of Elicitation Techniques for the Business Analyst, Blog Post, September 2018

Elicitation Techniques Used by Business Analysts – Tips and Guidance, Blog Post, July 2023

Question 24 of 35

Keep practicing

Take the free CBAP practice test

Ten exam-style questions with answers and explanations, plus the exam facts and study guides.

Start the free practice test