A job satisfaction survey is being developed. Half of the employees will be asked the question "Do you enjoy working in your workplace?" The other…

The business analyst is concerned about the validity of the survey. Validity is the extent to which a

survey measures what it intends to measure. In this case, the survey is supposed to measure job

satisfaction, but the two questions asked to different groups of employees are not equivalent or

relevant to this construct. The question “Do you enjoy working in your workplace?” is more directly

related to job satisfaction than the question “Do you like the current work benefits?”. The latter

question may capture only one aspect of job satisfaction, and may not reflect the overall level of

contentment or happiness with the job. Therefore, the survey results may not be valid or accurate in

measuring job satisfaction12 Reference: 1: Survey and questionnaires in business analysis - The

Functional BA 2: Job Satisfaction Survey - Paul Spector