CIMAPRA19-E02-1 practice question 19 of 30
JJ is the project manager implementing a new software system in the customer services department of a large manufacturing organisation. As part of…
Choose your answer, then check it against the explanation.
JJ is the project manager implementing a new software system in the customer services department
of a large manufacturing organisation.
As part of the new ways of working, JJ is introducing changes to the working hours of the customer
services team.
The customer services team is not happy with the changes and is complaining that it does not report
to JJ, so why should it have to adapt its working hours.
This is an example of:
Question 19 of 30
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